Definitions and Interpretation
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Data  
Any information you submit to Top Hat & Tails via our Website. This includes all personal data as defined under applicable Data Protection Laws.  

Cookies  
Small text files placed on your computer by the Website when you visit specific parts or use certain features. For details, refer to the "Cookies" section below.  

 

Data Protection Laws  
Applicable laws governing the processing of personal data, including the UK GDPR and any related national laws or regulations.  

 

GDPR  
The UK General Data Protection Regulation.  
Top Hat & Tails, we, or us  
Top Hat & Tails, a business in England owned by Suzi Neale, offering professional dog chaperone services.  

 

UK and EU Privacy and Cookie Law  
The Privacy and Electronic Communications (EC Directive) Regulations 2003 and amendments.  

 

User or you  
Any individual accessing the Website who is not employed by Top Hat & Tails or providing services to the business as part of their role.  

 

Website  
The website you are currently using, [www.tophatandtails.co.uk](www.tophatandtails.co.uk), including any sub-domains unless excluded by their own terms.  

 

Scope of This Privacy Policy  
This policy applies exclusively to actions by Top Hat & Tails and visitors to this Website. It does not cover external websites that may be linked, such as social media or other third-party platforms.  
For the purposes of Data Protection Laws, Top Hat & Tails is the “data controller,” determining how and why your Data is processed.  

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 Data Collected  

We may collect the following Data:  
- Your name  
- Contact information (e.g., email address, phone number)  
- Details shared during your use of our services  

 

How We Collect Data  

 

We collect Data in the following ways:  

Data You Provide to Us  

We collect Data when:  
- You contact us via the Website, email, phone, or post.  
- You book a consultation, service, or package.  
- You sign up for updates, newsletters, or marketing communications.  

 

Data Collected Automatically  
When you visit our Website, we may collect:  
- Your IP address and device information.  
- Times and dates of Website access.  
- Interactions with Website content, via cookies (aligned with your preferences).  

 

Our Use of Data  
We use your Data to:  
- Provide and manage our services.  
- Improve our offerings and user experience.  
- Communicate with you about services, bookings, and updates.  
- Comply with legal obligations.  

 

Keeping Data Secure  
We employ technical and organisational measures to protect your Data, including:  
- Secure servers for storing information.  
- Password-protected systems and restricted access.  
If you suspect your Data has been misused, contact us immediately at tophatandtailsevents@gmail.com.  

 

Data Retention  
We retain your Data only as long as necessary for the purposes described. Data may persist in backup storage for legal, tax, or regulatory reasons, even after deletion.  

 

Your Rights  
Under Data Protection Laws, you have the right to:  
- Access: Request a copy of the Data we hold about you.  
- Correct: Update or amend inaccurate or incomplete information.  
- Erase: Request that your Data be deleted.  
- Restrict: Limit the processing of your Data.  
- Portability: Request a transfer of your Data to another service provider.  
To exercise your rights, contact us at tophatandtailsevents@gmail.com.  

 

Cookies  
This Website uses cookies to improve your experience. These include:  
- Strictly Necessary Cookies: Essential for basic Website functionality.  
- Performance Cookies: Help us analyse user behaviour to optimise the Website.  
- Functionality Cookies: Enable us to personalise your experience and remember preferences.  
You can manage your cookie preferences through your browser settings or the cookie banner on our Website.  
For more information on cookies, visit [www.allaboutcookies.org](http://www.allaboutcookies.org).  

 

Changes to This Privacy Policy  
We may update this Privacy Policy from time to time. Changes will be posted on this Website, and your continued use indicates acceptance of the updated terms.  

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Contact Us  

If you have questions about this policy or your Data, contact us:  

- Email: tophatandtailsevents@gmail.com
- Phone: 07934368496
- Website: www.tophatandtailsevents.com/contact